User Agreement

1. Introduction

Welcome to the Biletora platform. This platform provides services for creating invitations, managing guests, and planning events for event organizations. This User Agreement ("Agreement") regulates the terms and conditions regarding your use of the Biletora platform ("Platform").

By using the Platform, you are deemed to have accepted all the terms and conditions specified in this Agreement. If you do not accept these terms, please do not use the Platform.

2. Definitions

Platform: Refers to the website, mobile application and other digital services provided by Biletora that enable event organization and invitation sending.

User: Refers to the natural or legal person who accesses the Platform and benefits from its services.

Event Owner: Refers to the user who creates events and manages guests through the Platform.

Guest: Refers to the person invited to an event by the Event Owner.

3. Account Creation and Security

You may need to create an account to access Platform services. You agree to provide accurate, current and complete information during the account creation process. Ensuring the security of your account is entirely your responsibility, and you are responsible for all activities that occur under your account.

If you notice unauthorized access to your account, you agree to contact us immediately. Although Biletora takes necessary measures to ensure account security, it is not responsible for any damages that may occur in case of breach of your account security.

4. Event Creation and Guest Management

Event owners can create events and manage guest lists through the platform. As an event owner, you are solely responsible for the content of the events you create and the management of the guest list.

For events and guest lists you create through the Platform, you agree to ensure the accuracy and currency of all relevant data. Biletora does not guarantee the accuracy or currency of event data.

When processing guest information, you commit to comply with relevant data protection laws. It is your responsibility to protect their rights and obtain necessary permissions when collecting and processing your guests' personal data.

5. Payment and Pricing

The Platform may charge fees for certain services. All fees and payment terms will be clearly stated during the service purchase process. It is recommended that you carefully review all fees and terms before making payment.

For subscription-based services, unless otherwise stated, your subscription will automatically renew. To stop automatic renewal, you must cancel your subscription before the renewal date.

It is your responsibility to ensure the accuracy and currency of your payment information. Delays or failures in payment transactions may result in suspension of your service access.

6. Content and Intellectual Property

All content you share on the Platform (text, images, audio, video, etc.) is your responsibility. By sharing this content, you grant Biletora the right to use, copy, modify and distribute this content within the scope of platform services.

You declare and undertake that the content you share on the Platform does not violate the intellectual property rights of third parties. Biletora takes infringement notices seriously and reserves the right to remove content in case of infringement.

The Platform itself, its logo, design and content are the intellectual property of Biletora and cannot be used without permission.

7. Privacy and Data Protection

Details regarding the processing of your personal data are specified in the Biletora Privacy Policy. By using the Platform, you are also deemed to have accepted the Privacy Policy.

Biletora takes all necessary technical and administrative measures to protect your personal data, but you acknowledge that data transfers over the internet are not 100% secure.

8. Limitation of Liability

The Platform is provided "as is" and "as available". Biletora does not guarantee that the Platform will operate uninterrupted or error-free.

To the maximum extent permitted by law, Biletora cannot be held liable for any direct, indirect, incidental, special or consequential damages.

Biletora is not responsible for the content, accuracy or reliability of third-party services or links.

9. Agreement Changes

Biletora reserves the right to change this Agreement at any time. Changes will be effective after being published on the Platform. In case of significant changes, we will inform you via email or platform notifications.

Continuing to use the Platform after agreement changes means you accept the changes.

10. Termination

Biletora may suspend or terminate your right to use the platform at any time and for any reason, with or without prior notice.

You also have the right to delete your account and stop using the Platform at any time.

11. Applicable Law and Dispute Resolution

This Agreement is subject to the laws of the Republic of Turkey. In case of any dispute arising from this Agreement, the courts of the Republic of Turkey are authorized.

Disputes will primarily be attempted to be resolved through negotiation in good faith.

12. Contact

For your questions or feedback regarding this Agreement, you can contact us through the following communication channels:

Email: info@biletora.com
Address: Biletora Inc., Ankara, Turkey