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RSVP Service: Your Guests Are Called in Your Firm's Name

An RSVP service confirms by phone whether guests will attend and turns the result into an exact headcount. At Biletora the invitation goes out via WhatsApp first; guests who do not reply are called over your firm's dedicated RSVP line by a professional call center team working in your name. Calls are recorded and replies are logged to the panel in real time. Biletora is used today in the guest operations of more than 150 event companies across 25 provinces.

Set up the RSVP service: manage guest communication in your firm's name with Biletora.
1.Turkey's first mobile RSVP (LCV) app
25cities across Turkey
150+event firms trust Biletora

What is an RSVP service?

An RSVP service confirms each guest's attendance (Attending, Not Attending, Tentative) and party size by phone; in Turkey these calls are known as LCV calls. At Biletora the service works together with the software: the invitation and RSVP link go out via WhatsApp first, guests who do not reply through the link are called, and the call result is written to the guest's record automatically. Replies from the link and the phone land in one list.

What is the dedicated call center service?

The dedicated call center service means your guests are called by a professional team on your firm's behalf. Biletora assigns a dedicated RSVP line, and our team speaks with guests in your name, so your team can focus on the event instead of phone traffic.

When are non-responding guests called?

Call center calls are made only for guests who did not respond via WhatsApp. This two-step flow limits phone traffic to the non-responding group and keeps costs down. SMS cannot be sent to international numbers, so if WhatsApp does not reach those guests, updates are delivered by email, which guests can optionally share in the RSVP form.

How are calls managed and reported?

Calls are made by the call center team, and attendance, declines and guest counts are logged into the system in real time. All calls are recorded and reported. Non-responders are called again and results collect in your firm's panel.

How are call statuses and guests not reached 3 times handled?

Each call is closed with one of 5 statuses: Not Reached, Attending, Not Attending, Later and Refer to Owner. A guest marked Not Reached is called again; guests not reached 3 times are collected in a separate list for dedicated follow-up. Later moves the guest into the callback queue, and Refer to Owner routes the call to the event owner. Attending and Not Attending update the RSVP reply without any extra step.

How is an RSVP call made?

An RSVP call follows 5 steps. The caller introduces themselves on behalf of the event owner or event company. The guest is reminded of the event name, date and venue. The guest is asked whether they will attend and how many people will come. Additional details such as allergies or special notes are noted. The call is closed with one of the 5 call statuses and the result is written to the guest's RSVP record. At Biletora these calls are made by the call center team working in your firm's name, and all calls are recorded.

How is RSVP service pricing calculated?

Pricing combines a per-event system setup fee with per-guest fees charged only for guests who receive a communication service. At Biletora the system setup fee is 3,500 TL (per event), WhatsApp RSVP delivery is 14.9 TL (per guest), call center calls are 27.9 TL (per guest) and the table notification SMS is 19.9 TL (per guest). In the 300-guest example scenario (175 phone numbers) the total cost is 11,310 TL, an average of 64.63 TL per guest. Guests marked as close circle are not charged, and prices may vary with the volume of services used.

What does it provide for your firm?

The dedicated call center lets you offer a more professional, corporate service. It reduces phone traffic and increases customer satisfaction and your brand value. Biletora is not just an RSVP app; it is a partner that strengthens your firm's operations.

RSVP service unit prices
ServicePriceNote
System Setup Fee3,500 TL / per event
WhatsApp RSVP Delivery14.9 TL / per guest
Call Center Service27.9 TL / per guestonly for guests who did not respond via WhatsApp
Table Notification SMS19.9 TL / per guest

Frequently Asked Questions

What is an RSVP (LCV) call?+

An RSVP call is a phone call made to confirm whether a guest will attend. At Biletora the call center team working in your firm's name makes the call and logs the result to the guest's RSVP record.

On whose behalf are guests called?+

Your guests are called in your firm's name by a professional call center team, giving customers a corporate experience.

Are calls recorded?+

Yes. All calls are recorded and reported, and attendance results are logged to the panel in real time.

What happens with non-responders?+

Non-responders are called again and results are logged to your panel, so you reach an accurate attendance count.

Are all guests called by phone?+

No. The invitation goes out via WhatsApp first; the call center calls only guests who did not respond via WhatsApp, so call fees apply only to those guests.

How much does the RSVP service cost?+

The system setup fee is 3,500 TL (per event); call center calls are 27.9 TL (per guest) and WhatsApp RSVP delivery is 14.9 TL (per guest). In the 300-guest example the average cost is 64.63 TL per guest; an exact quote depends on the services used.